Shipping Policy
Our Commitment with your Shipping
We appreciate your enthusiasm for receiving your product promptly! Our commitment is to ensure that our products, crafted with you in mind, arrive as quickly as possible. While we work hard to expedite the process, please keep in mind that we will provide the timeframe once the carrier processes your from Sirius Wax. Your satisfaction is our top priority!
Shipping
*Processing Time: Our store hours are Monday to Friday, from 8:00 am 4:00 pm (GTM -7:00 Arizona) . Orders received on business day before 3:00 pm (GTM -7:00 Arizona) will be shipped same day. Orders placed after 3:00 pm (GTM -7:00 Arizona) business day will be ship the next business day. Summer season (June-August) we will ship orders from Monday to Wednesday; we don't want our products to melt over the weekend while in transit with the carrier.
*Cost & Fees: Enjoy free shipping when you purchase is over $75 or when you get a full collection of the season. All purchases under $75 have a shipping cost of $7.99.
*Delivery Times: Delivery may take anywhere from 5 to 7 days. It depends on the carrier. Thank you for your understanding!
*Carriers: We ship via USPS, FedEx, and UPS.
*Tracking: Once your order ships, you'll receive a tracking email to monitor its arrival.
*Returns/Refunds: As a small business, we currently do not offer returns/Refunds. However, please feel free to send us an email at communication@siriuswax.com or call us at 602 654 3334 and we'll do our best to assist you with any concerns you may have. Your satisfaction is important to us!
